Call Center Senior Representative Job at NTT DATA, Inc., Croatia

  • NTT DATA, Inc.
  • Croatia

Job Description

Job description:
About NTT DATA:
With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.A Career at NTT DATA Means:
• Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
• Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
• Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
• Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
Work Schedule & Benefits:
• Shift Timing: US–Canada Shift (Night Shift – aligned to North American time zones)
• Working Hours: 10 hours per shift (including breaks as per company policy)
• Work Mode: 100% Work from Office
• Transportation: Company-provided pick-up and drop facility (for night shifts)

Role Summary:
Entry-level outbound sales role responsible for engaging Canada-based customers, promoting telecom products/services, and driving revenue through consultative selling.
Key Responsibilities:• Make high-volume outbound calls to prospective and existing customers
• Promote telecom products (plans, upgrades, bundles, retention offers)
• Understand customer needs and recommend tailored solutions
• Achieve daily, weekly, and monthly sales targets
• Handle objections and rejections professionally
• Maintain accurate CRM records (calls, conversions, follow-ups)
• Ensure compliance with scripts, quality, and process standards
• Deliver strong customer experience while maximizing revenue

Required Skills:
• Strong communication with neutral/clear English accent
• Sales mindset with persuasive ability• Active listening and customer empathy
• Resilience and ability to handle rejection
• Basic system/CRM handling

Eligibility:
• Graduate (flexible based on communication skills)
• 0–2 years of experience (freshers welcome; BPO/sales preferred)

Job Tags

Work at office, Flexible hours, Shift work

Similar Jobs

Motus Freight

Freight Broker - Experienced Job at Motus Freight

 ...Now Hiring the Best of the Best! Motus Freight is seeking a high-energy, driven, and sales-focused professional to join our team as a Sales Executive/Market Advisor . This is a true hunter role , ideal for someone with a passion for building relationships and driving... 

CHAGRIN VALLEY RACQUET CLUB

Lifeguard Job at CHAGRIN VALLEY RACQUET CLUB

 ...Training & development Responsibilities include monitoring swimmers, enforce safety rules, perform water rescues, administer first aid/CPR, maintain pool cleanliness, and ensures a safe aquatic environment. Requiring lifeguard, CPR, first aid, and AED certifications.... 

Legacy Parking Company

Call Center Representative Job at Legacy Parking Company

 ...growing parking management company that is looking to add a Call Center Representative to our team in Downtown Chicago. Our Call...  ...and written communication skillsMust have weekend and night availability - shift differential for weekend and/or overnight shifts. Part-... 

Brady Sullivan Properties

Sr. Construction Project Manager Job at Brady Sullivan Properties

 ...Negotiate, review, and administer contracts with vendors, subcontractors, and consultants. Direct the procurement process utilizing...  ...Comprehensive understanding of plumbing, electrical, HVAC, carpentry, painting, structural systems, and general construction trades.... 

Mako Marketing

Marketing Assistant Job at Mako Marketing

 ...Marketing Assistant Waukesha, WI Are you ready to kickstart your career in marketing and events? Were looking for a motivated and creative Marketing Assistant to join our growing Events team. This is a great opportunity for someone who thrives in a fast-paced...